You have a period of 14 calendar days from the receipt of your order to request a return.
Return Conditions
Products must be:
- Unused
- In their original condition
- In their original packaging
- Complete with all accessories
Return Procedure
To request a return, please contact our customer service at the following address: contact@organicgold.fr
Please provide your order number and the product concerned.
Once your request has been approved, return instructions will be provided to you.
Return Shipping Costs
Return shipping costs are covered by our store.
Refund
After receipt and verification of the returned product, the refund will be processed within a maximum of 7 business days.
The refund will be made using the same payment method used for the order.
Return Address
Organic Gold – Brazilian Cosmetics
89 rue Lauriston
75016 Paris – France
